Submit New Claim

If you would like to submit a new claim to ACE, please send all loss information with any special instructions to newclaim@aceadjusting.com.

If you have any additional questions, please send us an email or call (800) 897-6532.

For 24 hour Emergency Claims Processing

Please call American Emergency Services (AES)

(800) 701-0472

AES is designed to give 24 hour Emergency Services to you and your insureds. This gives your company or your insured an advantage in mitigating their loss ASAP with a local Restoration Company that is licensed and bonded with the particular emergency service needed. Our 24 hr service also allows you or your insured to speak with a claims professional and report their claim at any time 24 hours a day. This service is now offered for preferred Carriers as part of our regular claims service at no additional charge by simply calling (800) 701-0472.